This privacy and cookies notice applies to the processing of personal data, including information we collect and store via cookies, as explained below by: HK Lai Yun Network Technology Limited.
References in this policy to “showsinsights”, “we” “us” or “our” should be interpreted accordingly. The processing explained in this notice may be carried out by showsinsights or other data controllers in the showsinsights group of companies.
If you’d like to learn how to manage these cookies and choose whether or not to receive information of different types, please see the section “Controlling My Cookies” below.
Data Security and Responsibility
showsinsights.com site promises: We will protect the data you provide us secure and to take reasonable precautions to protect your personal information from loss, misuse or alteration. Given the agent showsinsights.com site, contractors or co- Partners in the provision of services to showsinsights.com , able to see your personal information, we will ask them to maintain the confidentiality of this information, in addition to providing services to showsinsights.com website, not in any other way use this information
How long we keep your information
In this section, we explain the categories of personal data that we may keep, the periods applied and our reasons for keeping them.
These categories of data include customer contact information, the addresses where we have provided services, account, activation and viewing card numbers, pay per view records, account correspondence with notes and complaints, payment card and financial history. We keep this information for business, legal and regulatory purposes. Some of the legal reasons why we keep this data are: tax purposes, to enable us to defend potential legal claims under the statutory periods set out in the Limitation Act 1980 or the Statute of Limitations, 1957 (as amended) . We will also need to keep some information to demonstrate compliance with the Data Protection Act 2018, for example, where we need to evidence compliance with suppression requests. This information is also helpful if we receive customer enquiries or complaints, and to verify your identity when you contact showsinsights.
Some categories of data are deleted sooner where the data is no longer needed for the purposes for which it was collected (such as where we have recorded calls, these are retained for 12 months). Please read the Keeping your data up to date and your rights section above to understand how to get in touch to discuss a right to erasure request.
Please note that you are able to take some actions to delete your data in the My Details page of your showsinsights account.
If you wish to make a complaint about how we use your information, please contact HK Lai Yun Network Technology Limited .
Changes to this notice
We will occasionally update our privacy and cookies notice. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using any of the contact details we hold for you for this purpose. This may include phone, SMS, e-mail, post or interactive social media. We encourage you to periodically review our notice to be informed of how we use your information.
This privacy and cookies notice was last updated 12 April 2020.